The City Survey measures San Franciscans' opinions about public services they experience every day--streets, parks, Muni, libraries, public safety, and schools--and other characteristics of the City's quality of life, such as access to computers and the Internet.
The results of the 2009 City Survey gave San Francisco an overall grade of a C+, the same grade recieved in the last City Survey done in 2007. Yet, city officials point to an improvement in the sub-category grades as signs that city services are improving.
The full report can be read here. 
